CUSTOMER SERVICE

For questions about your order or general inquiries, please email us at info@collectiononline.us

SIZING

All measurements are taken flat. Please compare our listed measurements to those of a garment from your own collection that fits you well. 

ORDER PROCESSING

All orders will be processed as soon as payment is received and will be shipped within 48 hours. 

SHIPPING

DOMESTIC

We offer free shipping for orders over $150 before tax in the contiguous 48 states. Use code FREESHIPPING during checkout. For orders under $150, shipping charges are calculated by weight and speed of delivery. If you require rush delivery please contact us at info@collectiononline.us.

INTERNATIONAL

We offer USPS First Class Mail International worldwide.  Shipping prices are determined by the destination country and the item's weight. Estimated delivery times are between one week and three weeks depending on destination. If you require rush delivery please contact us at info@collectiononline.us to make arrangements. Please note: items shipped to some countries, such as Canada and countries in the European Union, may be subject to duties or taxes. In the unlikely event that your package gets stuck in customs, Collection cannot be held responsible for any resulting delay. 

               RETURNS               

Merchandise purchased online may be returned for store credit only within seven days of receipt. Please contact info@collectiononline.us to arrange a return.