CUSTOMER SERVICE

 

For questions about your order or general inquiries, please email us at info@collectionclothing.us.

 

SIZING:                      All measurements are taken flat. Please compare our listed measurements to those                                 of a garment from your own collection that fits you well.

ORDER PROCESSING:  All orders will be processed as soon as payment is received and will be shipped                                       within 48 hours.

DOMESTIC SHIPPING: We offer free domestic shipping via USPS First-Class Mail with tracking.  Shipments                                 over thirteen ounces will be shipped in USPS Flat Rate packaging, or via Priority                                     Mail depending on size and weight, at no extra charge.  If you require rush                                           delivery, please contact us at info@collectiononline.us to make arrangements.

INT'L SHIPPING:         We offer USPS First-Class Mail International worldwide. Shipping prices                                                    are determined by the country the item is shipping to and its                                                                      weight. Estimated delivery times are between one week and three weeks                                                      depending on shipping location. If you require rush delivery, please contact                                          us at info@collectiononline.us to make arrangements. Please note: items                                                  shipped to some countries, such as Canada and countries in the European                                              Union, may be subject to duties or taxes. In the unlikely event that your                                                  package gets stuck in Customs, Collection cannot be held responsible for                                              any resulting delay.

RETURNS:                  Clothing may be returned for store credit within seven days of receipt. buyer is                                     responsible for return shipping costs.  If you would like to make a return, please                                   contact info@collectionclothing.us.